DraftThis page is a draft awaiting legal review. It will change before it is published.
What you can ask
- Access: a copy of the personal data we hold about you.
- Portability: the same data in a machine-readable format (JSON), to take elsewhere.
- Correction: fix data that is wrong or incomplete.
- Deletion: delete your account and your data.
- Restriction and objection: limit how we use your data, or object to a use based on our legitimate interests.
- Withdrawing consent: at any time, for anything we do on the basis of your consent.
How to do it
- From your account page (app.itmmslabs.com, or the account section of our apps): edit your details, download a copy of your data, or delete your account.
- By e-mail: write to privacy@itmmslabs.com from the address of your account, and say what you'd like us to do.
We may ask you to confirm your identity, so that nobody else gets your data. It's free. We answer within one month; if a request is complex we may need up to two more months, and we tell you why.
What happens when you delete your account
- You confirm the request after signing in again.
- For 7 days you can still cancel it, from the link in the e-mail we send you.
- Then we delete your account and your data in every ITMMS Labs service, and sign you out everywhere.
- Records the law requires us to keep (for example invoices) are kept without the data that identifies you, where possible.
If a business gave you access
When your employer or another organisation gives you access to a service, it decides how your data is used in that service. We pass your request to it, or you can contact it directly.
Not happy with our answer?
You can complain to the UK Information Commissioner's Office (ico.org.uk) or, if you live in the EU, to the data protection authority of your country (in Italy, the Garante per la protezione dei dati personali). See also our privacy notice.